Salesforce Slashes 4,000 Customer Support Jobs as AI Agents Take Over
Salesforce has cut around 4,000 customer support jobs—nearly half its support staff—as AI agents take over tasks, prompting a major workforce shift and redeployment.
Salesforce has cut around 4,000 customer support jobs—nearly half its support staff—as AI agents take over tasks, prompting a major workforce shift and redeployment.