AI in Call Centers: What Machines Do Best and Why Humans Still Matter
Discover how AI is transforming call centers with chatbots, automation, and analytics — and why empathy, problem-solving, and conflict resolution still make humans essential.
Discover how AI is transforming call centers with chatbots, automation, and analytics — and why empathy, problem-solving, and conflict resolution still make humans essential.
Discover how the new Copilot Home UI in Windows 11 transforms productivity.
Learn how to use WhatsApp’s new AI-generated backgrounds to personalise video calls. Step-by-step guide to adding privacy, fun, and creativity to your calls.
In one of the latest high-profile cybersecurity incidents of 2025, Workiva Inc., a leading SaaS giant for financial reporting and compliance, has confirmed a data breach affecting its customers. The attack was not a direct compromise of Workiva’s own systems but rather the result of a supply-chain intrusion through Salesforce, one of its third-party CRM…
OpenAI is deepening its India expansion with 111 million ChatGPT downloads, a ₹399 plan for users, new AI jobs, and possible data centers. Here’s what this means for India’s AI future.
AI pioneer Geoffrey Hinton, the “Godfather of AI,” warns that the rich will use artificial intelligence to replace workers, creating massive unemployment and deepening inequality. Learn what this means for jobs, capitalism, and the future of human dignity.
Nvidia warns the U.S. GAIN AI Act could restrict competition and innovation, likening it to the AI Diffusion Rule. Learn how the policy impacts AI chip exports, global markets, and Nvidia’s strategy.
A small-town Indian techie overcame 500 rejections to land a high-paying OpenAI project role, now earning ₹20 lakh per month. Discover his journey, struggles, and the rise of Indian AI talent.
Discover AI Data Scientist salary trends in India 2025, career growth, packages, and a complete roadmap for aspiring professionals. Learn skills, opportunities, and city-wise pay scales.
AI is transforming retirement planning with automation, forecasts, and personalization. But experts agree—AI cannot replace human advisors who provide emotional guidance, judgment, and fiduciary responsibility. Explore case studies from Betterment, Vanguard, and Fidelity.