Zapier AI Review 2025: The Smartest Way to Automate Everything (No Code Needed!)
Introduction: Why Zapier AI Is Blowing Up in 2025
Ever felt overwhelmed by the endless tasks in your business or daily workflow? From copying emails into spreadsheets to posting content across multiple platforms, these repetitive tasks kill your productivity. But what if you could automate everything — without writing a single line of code?
That’s where Zapier AI steps in. It’s not just the old Zapier you knew — this is Zapier supercharged with AI, now featuring autonomous agents, AI-enhanced Zaps, natural language workflow builders, and custom AI apps that connect 6,000+ tools like Gmail, Slack, OpenAI, Google Sheets, and HubSpot.
So if you’ve been asking:
“Is Zapier AI worth it in 2025?”
This in-depth review will give you the answer.
🔍 1. What is Zapier AI?
Zapier AI is the next evolution of the classic Zapier platform — it now integrates generative AI, autonomous agents, and natural language processing into its already powerful automation engine.
In short?
It helps you build AI-powered workflows across 6,000+ apps using plain English.
Want to create an automation that checks new emails for AI-related content, summarizes them using ChatGPT, and sends it to Slack every morning?
Zapier AI can do that — in 60 seconds.
The best part? No devs needed. It’s all drag-and-drop or prompt-based.
🔄 2. Zapier AI vs Traditional Zapier
Let’s compare old vs new.
| Feature | Traditional Zapier | Zapier AI (2025) |
|---|---|---|
| Automation | Rule-based “Zaps” | AI-enhanced workflows |
| Builder | Manual drag & drop | Natural language (type what you want) |
| AI Support | None | OpenAI, Claude, Gemini, Anthropic |
| Agents | ❌ | ✅ Yes – auto-run agents |
| Apps Integrated | 6,000+ | 6,000+ |
| Learning Curve | Medium | Low (prompt-based) |
Verdict?
Zapier AI is faster, smarter, and more powerful — perfect for both beginners and pros who want to scale without limits.
💡 3. Key Features of Zapier AI
Zapier AI isn’t just a shiny new label — it’s packed with intelligent features that can revolutionize your business. Let’s explore the top ones.
🤖 AI Actions
AI Actions are built-in tools that let you plug large language models into any step of your Zap.
Examples:
- Summarize text using ChatGPT
- Extract data from emails or invoices
- Translate messages automatically
- Classify customer tickets based on intent
- Generate replies or responses
These actions make your workflows context-aware — giving them brains, not just wires.
🧠 AI Agents
Think of Zapier Agents like mini digital employees.
You define a goal (e.g., “Monitor mentions of my brand and email me a summary every evening”), and Zapier’s Agent system continuously monitors triggers, evaluates context using LLMs, and executes workflows — without you babysitting it.
Agents are powered by:
- OpenAI (GPT-4/4o)
- Anthropic (Claude)
- Mistral & Gemini models
You can chain actions, set memory, and let the agent “think” before executing.
✍️ Natural Language Builder
No more confusing Zap editors!
You now just type your automation in plain English.
Example prompt:
“Every time someone fills my Typeform, check if it mentions pricing, and if yes, notify me on Slack.”
Zapier AI will instantly generate the Zap, including logic, conditions, and integrations.
You can then tweak or deploy it in one click.
🤝 OpenAI & ChatGPT Integration
You can plug ChatGPT directly into your Zaps. Want to send leads to OpenAI for summarization or sentiment analysis before pushing them to Airtable?
Now you can.
Even better, Zapier supports custom GPTs too — you can connect any agent you’ve built in OpenAI’s GPT Builder with your automations.
🧱 Build Custom Chatbots
Yes — Zapier AI lets you build your own AI chatbot that interacts with your tools.
Example:
A sales support bot that:
- Searches CRM
- Books demo calls
- Sends a Slack notification
- Logs interaction in Notion
The best part? It learns from user responses and gets smarter.
How to Use Zapier AI – Step-by-Step Guide
Now that you’ve got a clear understanding of what Zapier AI is and what it can do, let’s walk through exactly how to use it.
Whether you’re automating content creation, streamlining your CRM, or building a lead gen AI assistant, this guide will take you from signup to your first intelligent workflow (Zapier calls them “Zaps”) using natural language + AI agents.
📥 Step 1: Create Your Free Zapier Account
Go to: Zapier Signup
You can sign up using:
- Microsoft
- Apple ID
- Email/password
Once you’re in, you’ll land on the Zapier Dashboard, which now includes access to the new AI features.
🖼️ Screenshot Strategy Tip: Show a dashboard image here with these visible:
“Create Zap,” “My Zaps,” and “AI Chat” tab.
🔍 Step 2: Explore the AI-Powered Features
On the dashboard, you’ll now notice tabs like:
- AI Chat: Chat-based automation builder
- AI Actions: Prebuilt AI steps you can drag into your workflows
- Agents: New autonomous AI agents (in Beta, but powerful)
- Zaps: Classic rule-based automation
📌 Pro Tip: If you want to use Zapier ChatGPT Plugin, it’s available inside OpenAI’s ChatGPT Pro. You can connect it to your account to run Zaps by voice or prompt.
🧠 Step 3: Build Your First Automation Using AI Chat
Click on “AI Chat” and just start typing what you want:
Example prompt:
“Whenever someone fills out my Typeform, summarize their message using ChatGPT and send it to my Gmail.”
Here’s what happens:
- Zapier detects Typeform, ChatGPT, and Gmail as the apps
- It auto-generates the Zap with logic and fields pre-filled
- You just review and click “Publish”
🖼️ Screenshot Strategy Tip: Show the AI Chat interface with the natural language prompt and auto-generated Zap on the side.
🛠️ Step 4: Edit or Customize the Generated Zap
Even though Zapier’s AI gets it right 90% of the time, you can still edit:
- Triggers (e.g., New Typeform Entry)
- AI Actions (e.g., Summarize with ChatGPT)
- Conditions (e.g., If answer contains “pricing”)
- Final step (e.g., Send to Slack, Gmail, Notion, or CRM)
You can drag & drop blocks, insert delays, filters, paths, and AI functions.
🧱 Example use case:
If the lead mentions “demo,” the AI sends a Calendly link; otherwise, it logs the response in Google Sheets.
🤖 Step 5: Set Up an AI Agent (Optional but Powerful)
Want to create a self-operating digital assistant?
Head to Zapier Agents (Beta) and click “Create Agent.”
Fill out:
- Goal: What should it do? (e.g., “Monitor mentions of my brand and summarize weekly”)
- Memory & Tools: Should it remember prior runs? Use Google Docs? ChatGPT?
- Trigger Type: Periodic? Webhook? Manual?
Zapier will automatically launch a continuous-running agent that:
- Thinks
- Plans
- Executes
- Logs and emails you the report
🖼️ Screenshot Strategy Tip: Show “Create Agent” screen and agent activity log dashboard.
🔁 Step 6: Connect 6000+ Apps to Your Workflows
Zapier AI integrates with:
- Marketing: Mailchimp, Facebook Ads, LinkedIn, Buffer
- Sales: HubSpot, Salesforce, Close, Pipedrive
- AI: OpenAI, Anthropic, HuggingFace, ChatGPT, Claude
- eComm: Shopify, WooCommerce, Stripe, Gumroad
- Data: Google Sheets, Airtable, Notion, Excel
- CRM: Zoho, Freshsales, ClickUp, Trello
🎯 You can create incredibly smart logic like:
“If sales are down in Shopify compared to last week, ask ChatGPT for suggestions and email me a plan.”
🧪 Step 7: Test & Activate Your AI Workflow
Once your Zap or Agent is configured:
- Click “Test Zap” to see the sample run
- Fix errors if any
- Hit “Publish & Turn On”
🎉 That’s it! Your first AI-powered Zap is now running 24/7.
🛡️ Step 8: Set Permissions, Logs, and Monitoring
For security and transparency:
- View Logs to check AI responses
- Set App Permissions in each integration
- Enable Email Alerts on failures or successful completions
📌 Zapier offers version control, rollback, and test environments for teams.
🧩 Bonus: Use AI Templates for Faster Setup
Zapier offers hundreds of AI automation templates, such as:
- 🧵 “Summarize Tweets using GPT and send to Notion”
- 📩 “Auto-reply to Gmail based on GPT-generated tone”
- 📊 “Pull data from Stripe → summarize in GPT → send to Slack”
Just search “AI” in the Templates tab and deploy in seconds.
Top Use Cases for Zapier AI Across Industries
Zapier AI isn’t just another automation tool — it’s a cross-industry enabler. From solopreneurs to Fortune 500s, thousands are using its intelligent workflows to remove bottlenecks, enhance productivity, and save hours each week.
Let’s explore some of the best use cases for Zapier AI, categorized by role and industry. These examples are fully automatable using Zapier + AI (like OpenAI, Claude, or custom GPT prompts).
📈 Marketing Use Cases
1. AI-Powered Lead Nurturing Funnel
- Trigger: New form submission from Facebook Ads or Typeform
- AI Step: Summarize user’s pain points using ChatGPT
- Next: Auto-send a personalized email with product pitch
- Final: Push to CRM like HubSpot + tag based on intent
🧠 Outcome: Increases conversion with tailored messaging and reduces the time spent crafting manual replies.
2. Social Media Automation Using GPT
- Trigger: New blog published in WordPress
- AI Step: Ask GPT to extract quotes, hashtags, and summarize
- Next: Auto-publish 3 social posts via Buffer/X/LinkedIn
💡 Pro Tip: You can add AI tone filters like “funny,” “professional,” or “friendly” depending on your brand voice.
3. AI SEO Assistant
- Monitor new content URLs
- GPT generates meta titles, descriptions, FAQs
- Auto-publish to Yoast SEO in WordPress
🎯 Result: Drastically reduces SEO optimization time for every blog post you publish.
🛍️ eCommerce Use Cases
4. Smart Order Follow-up System
- Trigger: New Shopify order
- AI Action: Generate personalized thank-you email based on order details
- Follow-up: Recommend similar products using GPT logic
- Final: Send via Klaviyo or Mailchimp
💰 Result: Boosts AOV (average order value) and brand loyalty with intelligent upsells.
5. AI Product Description Generator
- Trigger: New product added to Airtable
- AI Step: Generate short & long descriptions, SEO tags
- Output: Auto-publish to Shopify or WooCommerce
📦 This is a game-changer for dropshippers, saving time and increasing listing quality.
🧠 AI + Customer Support Use Cases
6. AI Email Classifier + Responder
- Incoming ticket on Gmail or Helpdesk
- GPT classifies as “Bug,” “Feature,” or “General”
- Sends a response using predefined tone
- Logs into CRM + assigns agent
⏱️ Saves hours daily and ensures consistent, timely responses even after hours.
7. AI-Powered FAQ Assistant
- Pull FAQs from website or Notion
- AI auto-replies in live chat or email
- Zaps log the unanswered ones for human review
📌 Integrate with Zendesk, Freshdesk, or Intercom for seamless support.
📊 Sales & CRM Use Cases
8. AI Meeting Summarizer
- Trigger: New Zoom or Google Meet recording
- AI Step: Summarize key points, action items
- Output: Send to team Slack and log in Notion CRM
📅 Your reps don’t have to take notes — AI does it better, instantly.
9. AI Lead Scorer
- Trigger: New lead captured from website
- AI reads their message and scores intent from 1–10
- High score? Add to “Hot Leads” list in Salesforce or HubSpot
- Low score? Add to nurture list
🎯 Use case: Segment leads smarter and prioritize those likely to close.
🧑💻 Developer & SaaS Use Cases
10. Bug Reporting + Summary Workflow
- Trigger: New error in Sentry or GitHub
- AI Action: Summarize issue, suggest possible fix
- Output: Create ticket in Linear or Jira with GPT-written summary
📂 Saves dev teams hours of triage time.
11. User Behavior Insight Reports
- Track feature usage with Segment or Mixpanel
- GPT analyzes patterns and writes a weekly report
- Email report to product team
📊 Enables data-backed decision-making, minus the manual data crunching.
👨💼 Personal Productivity Use Cases
12. Daily Digest Assistant
- Every morning at 7 AM
- AI pulls top calendar events, unread emails, top Slack mentions
- GPT summarizes and sends to you in a clean Notion doc or email
📬 A fully automated morning briefing — like having your own executive assistant.
13. Automated Journaling or Reflection
- Every night
- Zapier prompts GPT to ask reflection questions
- You answer in Slack/Telegram
- It logs your responses in Notion or Google Docs
🧘 Useful for mental clarity, daily review, and even goal tracking.
🏢 Agency & Freelancer Use Cases
14. Client Proposal Generator
- Trigger: New lead form entry
- GPT asks questions about the client’s needs
- Generates a branded proposal (in Google Docs or PDF)
- Sends to your Gmail or uploads to Drive
📈 Ideal for freelance consultants, marketers, and small agencies who want to scale proposals with zero overhead.
15. Smart Time Tracking and Billing
- GPT reads your Google Calendar entries
- Categorizes client time, logs into Airtable
- Summarizes hours weekly + generates invoice draft
🧾 Save time on admin work and focus on what actually pays.
🧩 Bonus: Combine Zapier AI with Other AI Tools
Here’s how to level up with stackable AI workflows:
| AI Tool | Integration Idea |
|---|---|
| OpenAI GPT | Natural language steps, summaries, content generation |
| ChatGPT Plugin | Trigger Zaps from within ChatGPT interface |
| Claude AI | Use for longer, context-rich summarization tasks |
| Notion AI | Combine with Notion + Zapier to create living docs auto-filled with GPT insights |
| Murf AI | Auto-generate scripts + pass to Murf for voiceovers |
| Mem AI | Send GPT summaries into Mem for smart memory workflows |
| Perplexity AI | Research assistant—have it feed content back into Notion or Slack |
| Cursor AI | Dev team logs sent to Cursor for code AI review |
| Taskade AI | Auto-summarize project updates |
| Google AI Studio | Build ML models → deploy workflows in Zapier |
💰 Zapier Pricing Plans – Features, Free Tier, and Which Plan is Right for You
When it comes to automation, choosing the right plan is crucial — especially if you’re scaling a business, running multiple client accounts, or want to experiment with AI-enhanced workflows. Let’s dive deep into Zapier’s pricing tiers, what’s included in each, and which one offers the best value for your needs.
🧾 Zapier Pricing Overview (2025 Edition)
Zapier offers five main pricing tiers:
| Plan | Monthly Cost (Billed Annually) | Best For |
|---|---|---|
| Free | $0 | Beginners & Simple Personal Use |
| Starter | $19.99 | Freelancers & Light Users |
| Professional | $49 | Advanced Users & Solo Business |
| Team | $399 | Agencies & Small Businesses |
| Company | Custom Quote | Large-Scale, Enterprise Automation |
🟢 All paid plans come with premium apps access, more tasks/month, multi-step Zaps, and priority support.
🆓 Zapier Free Plan: What You Get
If you’re just getting started, the free plan is more than enough to experiment.
✅ Features of the Free Plan:
- 100 tasks per month
- 5 single-step Zaps
- Update time: 15 minutes
- Access to core (non-premium) apps
- No paths or filters
- No AI features
❌ Limitations:
- No multi-step automations
- Can’t use advanced logic (Paths, AI steps, filters)
- Slower execution
- No priority support
Ideal if you’re just automating personal tools (like Gmail → Google Sheets) or testing basic workflows.
💼 Starter Plan – Affordable Power for Freelancers
At just $19.99/month (billed annually), the Starter Plan is perfect if you’re doing basic business automation.
✅ Features:
- 750 tasks/month
- 20 Zaps
- Update time: 15 minutes
- Multi-step Zaps ✅
- Filters ✅
- Formatters ✅
- Webhooks access (limited)
- Email support
You can also use some premium apps like Salesforce, PayPal, QuickBooks, or Facebook Leads.
This is a sweet spot for freelancers, creators, or digital marketers automating lead gen and emails.
🧠 Professional Plan – AI-Powered Automations Begin Here
The Professional Plan ($49/month billed annually) is where the real Zapier AI power begins.
✅ Features:
- 2,000 tasks/month
- Unlimited Zaps
- Update time: 2 minutes
- Advanced features unlocked:
- AI Actions
- Paths (if/else logic)
- Code steps
- Premium apps
- Priority support
Best for entrepreneurs, content creators, developers, and SaaS founders who want more powerful branching workflows or use OpenAI, Claude, or Langchain in Zaps.
👥 Team Plan – Built for Agencies & SMBs
If you’re working as a team or an agency, the Team Plan ($399/month) is the go-to.
✅ Features:
- 50,000+ tasks/month
- Unlimited users
- Shared Zaps and folders
- Admin + permissions control
- SSO (Single Sign-On)
- Activity logs and audit trails
- Faster run time (1 minute)
Perfect for marketing agencies, DevOps teams, support desks, and cross-functional collaboration.
You’ll also benefit from version history, making it easy to troubleshoot or rollback automations.
🏢 Company Plan – Scalable Automation for Enterprises
The Company Plan is custom-priced, but typically starts around $899/month.
✅ Enterprise-grade features:
- Everything in Team Plan
- Data retention & governance
- 99.9% SLA (Service Level Agreement)
- Custom apps support
- Advanced SAML/SCIM SSO
- Priority onboarding
- HIPAA compliance (available on request)
Designed for businesses handling millions of automations monthly across multiple departments.
📊 Quick Comparison: Zapier Plans at a Glance
| Feature | Free | Starter | Pro | Team | Company |
|---|---|---|---|---|---|
| Tasks/month | 100 | 750 | 2,000 | 50,000+ | Millions |
| Zaps allowed | 5 | 20 | Unlimited | Unlimited | Unlimited |
| Multi-step Zaps | ❌ | ✅ | ✅ | ✅ | ✅ |
| Paths (if/else logic) | ❌ | ❌ | ✅ | ✅ | ✅ |
| AI actions | ❌ | ❌ | ✅ | ✅ | ✅ |
| Team members | 1 | 1 | 1 | Unlimited | Unlimited |
| Shared folders | ❌ | ❌ | ❌ | ✅ | ✅ |
| Premium apps | ❌ | ✅ | ✅ | ✅ | ✅ |
| Onboarding/training | ❌ | ❌ | ❌ | ✅ | ✅ |
💬 Which Zapier Plan Should You Choose?
Here’s a simple guide:
- Use the Free Plan if you’re automating 1–2 things like Google Sheets or Gmail.
- Choose Starter if you’re a solo freelancer or want to automate 2–3 business apps with more power.
- Go with Pro if you’re ready to use AI, advanced logic, and generate content or responses automatically.
- Pick Team if you work in a team, manage client workflows, or need better collaboration & task volume.
- Upgrade to Company if you’re an enterprise or agency handling large-scale automation infrastructure.
✨ Tip: Zapier lets you upgrade/downgrade anytime. Try Pro for a month to unlock AI, then decide if it’s worth keeping!
Real User Reviews + 10 Best AI-Powered Zapier Alternatives
Automation platforms like Zapier have reshaped how individuals and businesses operate, but they’re not without competition—or criticism. In this final section, we’ll explore what users are actually saying about Zapier and look at 10 excellent Zapier alternatives that offer either cheaper pricing, deeper AI integrations, or better scalability.
⭐ Real User Reviews of Zapier (2025)
To give you a balanced view, we’ve compiled verified reviews from G2, Capterra, Reddit, and Trustpilot. These represent real-world use cases—from solopreneurs to enterprise teams.
✅ Positive Reviews
⭐ “Zapier runs half of my business!”
“I’m a solo SaaS founder, and I use Zapier to automate everything—signups, emails, CRM, even refunds. The Pro plan pays for itself in the time I save.”
— Leo P., Indie Hacker (G2 Review, ★★★★★)
⭐ “Best productivity tool I didn’t know I needed”
“Zapier took my chaotic client workflows and made them smooth. Email parsing, Slack alerts, auto reports—all automated. Absolute game-changer.”
— Amanda R., Agency Owner (Capterra, ★★★★★)
⭐ “Zapier’s AI steps are powerful!”
“I use OpenAI inside Zapier to summarize documents, create captions, and even draft emails based on form submissions. Their AI builder makes it seamless.”
— Tariq M., Content Marketer (Reddit r/NoCode, ★★★★☆)
❌ Constructive Criticism
⚠️ “Gets expensive quickly if you’re scaling”
“It’s amazing but if you cross 2,000 tasks/month, pricing becomes steep. I had to limit automation or switch some flows to Make.”
— Ben J., Ecommerce Store Owner (Trustpilot, ★★★☆☆)
⚠️ “Debugging Zaps is not beginner-friendly”
“When a Zap fails, it can be tricky to debug unless you’re tech-savvy. A more guided troubleshooting experience would be great.”
— Sonia L., VA & Notion Consultant (G2, ★★★☆☆)
⚠️ “Team plan is expensive”
“Shared folders and team dashboards are great—but $399/month for a small agency? We moved some clients to cheaper tools.”
— Lucas V., Marketing Consultant (Reddit r/SaaS, ★★★★☆)
💡 Takeaway: Zapier is extremely powerful, but task limits and advanced plan pricing can push smaller teams or high-volume users toward alternatives.
Frequently Asked Questions (FAQs)
1. Can Zapier do AI-based automations?
Yes! You can now integrate tools like OpenAI, Claude, and Hugging Face directly into your Zaps using the AI Actions feature.
2. Is there a free alternative to Zapier?
Yes. Tools like n8n, IFTTT, and Pabbly Connect offer generous free or low-cost plans for basic automations.
3. How many tasks does Zapier’s free plan offer?
The free plan allows 100 tasks per month and 5 Zaps (limited to single-step workflows).
4. What’s the best Zapier alternative for AI workflows?
Make.com and n8n are the most powerful when it comes to building advanced AI workflows with branching logic.
5. Can I automate Instagram DMs or LinkedIn messages with Zapier?
Yes, but only through approved integrations or API tools like Phantombuster or Lemlist connected to Zapier.
🔍 Explore More AI Tools
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🔁 10 Best Zapier Alternatives with AI Automation (2025 List)
Here are ten automation tools that rival Zapier in functionality—and in some cases—offer more advanced AI capabilities or better pricing.
1. Make.com (formerly Integromat)
🧠 Best for complex, visual workflows
- Drag-and-drop visual builder
- Supports OpenAI, Langchain, DeepL, and more
- Better pricing for high-volume tasks
- Used by developers and startups
2. Pabbly Connect
💸 Best budget-friendly Zapier alternative
- Lifetime deal available
- No task limits in some plans
- AI add-ons available
- Great for small agencies
3. n8n.io
🔓 Best open-source automation tool
- Self-hosted or cloud
- AI plugins for Claude, GPT, Replicate
- Custom JavaScript logic
- Highly customizable
4. Albato
🧩 Affordable and fast-growing alternative
- Native AI step builder
- 1-click integration with 600+ apps
- Cheaper per task vs Zapier
- White-label plans
5. Tallyfy
👥 AI automation for business processes
- Visual SOP + workflow automation
- AI auto-fill of documents & tasks
- Best for HR, legal, compliance
6. IFTTT
🌐 Best for consumer-level automations
- Focused on smart homes, social media
- Lower barrier to entry
- GPT integration for smart actions
- Basic free tier
7. Relay.app
📥 Best for team-based automations with approvals
- Slack + Notion + Docs + Email flows
- Human-in-the-loop + AI
- Workflow visibility dashboard
- Recently went viral on Product Hunt
8. Flows.ai
🎨 No-code + AI workflow automation
- Intuitive flow builder
- GPT + Claude + Whisper integrations
- Connects with Stripe, Airtable, Webhooks
9. Bardeen.ai
⚡ Browser-based automation with AI agents
- Scrapes data & triggers tasks
- Chrome + GPT-powered automation
- Templates for LinkedIn, Gmail, Notion
10. Workato
🏢 Enterprise-grade automation rival
- Deep integrations with SAP, Salesforce, Oracle
- Full dev + citizen user support
- Built-in AI for intent recognition
- Used by Fortune 500 teams
🧠 Bonus: When Should You Switch from Zapier?
| If You Want To… | Use This Instead |
|---|---|
| Save money on tasks | Pabbly, Albato |
| Build advanced AI flows | Make, n8n, Bardeen |
| Host workflows privately | n8n (open-source) |
| Use drag-and-drop builders | Relay, Make |
| Have strong enterprise features | Workato, Tallyfy |
✅ Final Verdict on Zapier
Zapier remains the #1 automation platform for a reason: it’s reliable, intuitive, and constantly improving—with AI features now baked in. However, for users needing more customization, budget flexibility, or AI-first architecture, the tools above are powerful alternatives worth exploring.
✨ Whether you’re a solopreneur or an enterprise, Zapier and its alternatives are not just tools—they’re productivity partners.
🔄 Want more automation tools? Check our full AI tools list here!
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